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Focusing On Business Results

Many BPM service providers focus on the technology - we focus on enabling your change agents

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Hope Is Not A Strategy

Define strategies that create value - exercise the discipline to move beyond hope and take action

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Building Balanced Teams

Success in BPM implementations goes beyond technical chops - incorporate operations and process professionals in your teams

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Delivering on Commitments

Meet service level and quality commitments to build customer loyalty - ensure CRM is operationally aware

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Strategy

Focus your BPM initiatives to maximize positive business impact

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Execution

Build your solutions leveraging the right teams adhering to proven best practices

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Validation

Ensure objectives are met by validating final products meet original intent

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PegaWorld 2015 – Live

June 7, 2015 Leave a Comment Written by David Picard
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BPM, PRPC

Managing Service Level Agreements

May 7, 2015 Leave a Comment Written by David Picard
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BPM

Avoiding The Value Trap – Will Global Delivery Work for You?

March 7, 2015 Written by David Picard
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Staffing

Benefits of a Continuous Improvement Approach

February 7, 2015 Leave a Comment Written by David Picard
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Operations

Veteran Value Cannot be Overestimated

August 27, 2014 Leave a Comment Written by David Picard
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Staffing

Recent Posts

  • PegaWorld 2015 – Live
  • Managing Service Level Agreements
  • Avoiding The Value Trap – Will Global Delivery Work for You?
  • Benefits of a Continuous Improvement Approach
  • Veteran Value Cannot be Overestimated

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